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How to Resolve Slow Connection Speeds with ExpressVPN on Windows, Mac, and Linux
Edited 2 weeks ago by ExtremeHow Editorial Team
ExpressVPNWindowsMacLinuxSpeedConnectionTroubleshootingInternetNetworkPerformanceFix
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Learning how to troubleshoot and resolve slow connection speeds with ExpressVPN can be a vital skill for anyone who frequently relies on VPN services for privacy, security or to unlock online content. In this comprehensive guide, we'll explore the myriad factors that can contribute to low connection speeds when using ExpressVPN on different operating systems like Windows, Mac and Linux, as well as various solutions for each scenario.
1. Understanding VPN speed issues
ExpressVPN, like other virtual private network services, operates by routing traffic through encrypted tunnels to servers located around the world. This process naturally introduces some latency and potential speed reduction, which can be aggravated by a number of factors such as the user's local internet service, server selection, encryption standards, and more.
2. General troubleshooting steps
2.1 Internet connection test
Before delving into VPN-specific solutions, start troubleshooting by verifying the performance of your basic internet connection without a VPN. Performing a speed test using services like Speedtest.net with the VPN turned off can help determine if your ISP is the bottleneck.
2.2 Server location and distance
A common cause of slow speeds on ExpressVPN is the geographical distance between you and the VPN server. The greater the distance, the greater the latency and the slower the speed.
- Solution: Choose a nearby VPN server. For example, if you live in Germany, selecting a server located in Germany or nearby European countries may improve speeds compared to a server located in the USA or Asia.
2.3 Protocol selection
VPN protocols determine how your data is transferred over the internet. ExpressVPN offers several protocols such as OpenVPN, IKEv2 and Lightway. Each comes with unique features in terms of security and speed.
- Solution: Adjust the protocol. Switching from a heavier protocol like OpenVPN TCP to Lightway or OpenVPN UDP can improve speeds as they often offer better performance.
3. Windows-specific troubleshooting
Using ExpressVPN on Windows can pose some unique challenges depending on the configuration and settings inherent to the Windows system.
3.1 Disabling high resource consuming apps
Many applications on Windows run processes that can consume significant bandwidth, impacting the effective speed of the VPN connection.
- Solution: Use Task Manager by pressing Ctrl + Shift + Esc to identify and stop applications that are consuming excessive bandwidth while using ExpressVPN.
3.2 Network adapter settings
Sometimes, settings related to the network adapter on Windows can interfere with effective VPN performance.
- Solution: Changing adapter settings such as disabling unused connections and ensuring your primary adapter is given priority may help performance.
4. Mac-specific troubleshooting
Mac users using ExpressVPN may encounter connectivity issues that require some Apple-native solutions.
4.1 Disconnect from unnecessary networks
Having more than one network active can potentially cause interference.
- Solution: Go to System Preferences > Network and make sure only the necessary networks are connected.
4.2 Reset network settings
Sometimes incorrect network settings can cause low VPN speed.
- Solution: Resetting network settings can often resolve such issues. This involves going to System Preferences > Network, selecting your active network connection, and using the '-' button to delete and recreate it.
5. Linux-specific troubleshooting
Linux provides a robust system that usually involves manual management of network interfaces, which can impact VPN performance.
5.1 Ensuring updated packages
It is important to keep the packages updated to optimize the system performance as well as the VPN connection.
- Solution: Regularly run commands like
sudo apt update && sudo apt upgradeto keep all system packages updated for optimal performance.
5.2 Network manager configuration
Modifications to the default configuration within NetworkManager may affect the functionality of ExpressVPN.
- Solution: Edit the connection settings using the NetworkManager GUI or modify the configuration files to ensure ExpressVPN is prioritized appropriately.
6. Advanced solutions across platforms
In situations where basic troubleshooting isn’t enough, resorting to more subtle methods may prove successful in increasing VPN speed.
6.1 DNS configuration
Proper DNS configuration is essential to maintain a fast VPN connection.
- Solution: Manually set the DNS servers to the DNS servers of public providers like Google (
8.8.8.8and8.8.4.4) or Cloudflare (1.1.1.1). Adjust this in your network settings for better domain resolution via VPN.
6.2 Adjusting the MTU size
Modifying the maximum transmission unit (MTU) can sometimes improve VPN speeds by optimizing packet sizes.
- Solution: Use command-line tools to test and set the optimal MTU size for your network. Incorrect MTU can cause packet fragmentation, which can slow down speeds.
6.3 Firewall and antivirus settings
Security software sometimes inadvertently damages VPN connections by monitoring or blocking traffic.
- Solution: Temporarily disable or reconfigure your firewall and antivirus settings to allow ExpressVPN traffic, making sure it is listed as a trusted application if necessary.
Conclusion
Despite the occasional slowdowns that occur when using ExpressVPN, there are a number of solutions to optimize and improve your VPN experience on Windows, Mac, and Linux platforms. By systematically implementing these troubleshooting strategies, users can often effectively resolve connectivity issues, while maintaining the privacy, security, and freedom that a strong VPN service like ExpressVPN strives to provide. A proactive approach to managing connection settings, server selection, and system optimization plays a key role in achieving optimal VPN performance on all devices and operating systems.
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