How to reset your phone without losing data

Edited 1 day ago by ExtremeHow Editorial Team

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In today's digital age, smartphones contain a tremendous amount of personal information, ranging from simple contact details to sensitive data such as financial information. As these devices have become an integral part of everyday life, it's important to know how to maintain their optimal performance. One way to achieve this is by resetting the phone. However, there's a common fear surrounding this procedure: the possibility of losing valuable data. This comprehensive guide aims to allay those fears by explaining how to reset your phone without losing data, shedding light on each aspect of this important task.

Understanding phone reset

A phone reset can be thought of as the technical equivalent of setting your device back to its factory settings. This operation is often performed to resolve persistent software issues, improve performance, or clear out unwanted data and clutter. However, resetting a phone does not mean that your personal data will be lost forever.

Why reset your phone?

There are many reasons why you should consider resetting your phone. Performance issues are a common cause; a sluggish device can often be refreshed with a reset. Other times, software glitches or unresponsive apps can be fixed with a reset. Additionally, if you plan to sell or give away your phone, resetting it is important to protect your personal information.

Types of resets

There are mainly three types of resets: soft reset, hard reset, and factory reset.

1. Soft reset: This is the simplest method of reset, which is equivalent to restarting your phone. It does not erase any of your data.
2. Hard reset: This reset involves a more in-depth wipe that usually fixes more serious software issues but may erase data if not done carefully.
3. Factory reset: Often used as a last resort, a factory reset wipes the device clean, removing all apps, settings, and personal data. But that's not our goal when you want to keep your data.

How to prepare for resetting your phone

Before performing a reset, here is a step-by-step guide on how to prepare. The purpose of this is to backup and protect your data so that it can be easily restored after the reset.

1. Back up your data

The first and most important step to keeping your data safe during a reset is to back it up. Fortunately, modern smartphones have made this process relatively simple.

On Android devices:

For Android users, data backup can be managed through Google services.

• Contacts: Your contacts can be backed up to your Google Account. Go to Settings > Accounts > Google > Account Sync and make sure "Contacts" is enabled.
• Photos and videos: If you have it enabled, Google Photos automatically backs up your photos and videos. Open the Google Photos app, go to Settings > Backup & sync, and turn it on.
• Apps and other data: You can back up app data, Wi-Fi passwords, and other settings by going to Settings > System > Backup and turning on "Backup to Google Drive."

On iOS devices:

iOS devices offer a simple method through iCloud and iTunes.

• Using iCloud: Go to Settings > your name > iCloud and toggle on the data you want to back up. Then go to iCloud Backup and choose "Back up now."
• Using iTunes: Connect your device to the computer, open iTunes, select your device and choose Back Up Now. Make sure to check 'Encrypt Backup' to save passwords and health data.

2. Secure important files

It is wise to manually secure any important files by transferring them to a computer or external drive. This includes documents, media, and other important files that you cannot afford to lose.

3. Make a note of app logins

Resetting may log you out of various apps, so it is advisable to use a password manager or note down your username and password to avoid any hassle in logging in.

4. Check manufacturer-specific backup options

Many phone manufacturers offer their own backup services, such as Samsung Smart Switch, which can transfer all your data to a safe location before resetting.

Performing the actual reset

With your data secured, you can now proceed with the reset, knowing that your information is backed up. The reset process may vary slightly between devices.

Resetting an Android phone:

1. Open Settings on your device.
2. Scroll down and select System.
3. Tap on the Reset option.
4. Select Erase all data (factory reset).
5. You may be asked to enter a password or PIN for security purposes.
6. Follow the onscreen instructions to complete the reset.

Resetting an iOS device:

1. On your iPhone or iPad, go to Settings.
2. Tap General.
3. Scroll down and select Transfer or Reset iPhone.
4. Select Reset, then choose the type of reset you want to perform.
5. You may need to enter your Apple ID password to proceed.
6. Follow the instructions to finalize your reset.

Restoring your data

Once the reset is complete and your phone is ready to use, the final step is to restore data. This process depends on how you backed up your data initially.

Restoring data on Android:

• During the device setup process, log in to your Google account. You will be asked to restore your backup data.
• Follow the prompts to restore your apps, contacts, settings, and other data.
• Once the setup is complete, verify using specific apps to ensure data restoration.

Restoring data on iOS:

• During the setup process, select Restore from iCloud Backup.
• Log in to iCloud using your Apple ID.
• Select the backup you want to restore.
• Let the process complete and make sure all the desired data is restored.

Troubleshooting common problems

Despite careful preparation, you may encounter some problems during the reset or restore process. Here are common problems and their solutions:

1. Insufficient storage for backup

If you find you can’t complete a backup due to storage limitations, consider upgrading your storage options or manually managing your storage by deleting unnecessary large files and old backups.

2. Data loss despite backup

If data appears missing after the restore, make sure you have selected the correct backup. In cases of incomplete restore, immediately use alternative backup methods and proceed with the restore process again. Check that all apps are updated to support full-functionality after the restore.

3. Connectivity issues during backup or restore

Stable internet connectivity is important for cloud-based backup and restore. Make sure you are connected to a reliable network and avoid intermittent connections that can interrupt the process.

Conclusion

It's entirely possible to reset your phone without losing data with careful preparation and the right approach to the backup and restore processes. Understanding the types of resets and keeping your data completely safe are key components in preserving your digital life between system resets. Always be sure to restore selectively to retain only what's needed for optimal phone performance, and regularly explore additional security measures to protect sensitive information. This guide enables you to reset your device confidently, armed with the knowledge that your data is backup-protected and accessible for recovery.

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