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How to Recover a Disabled iPhone

Edited 4 days ago by ExtremeHow Editorial Team

Disabled iPhoneAppleRecoverySecurityTroubleshootingiOSDevice ManagementPerformanceHardwareUser Guide

How to Recover a Disabled iPhone

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Recovering a disabled iPhone may seem difficult, but it is a process you can manage with a few careful steps. This guide will give you a clear and detailed explanation on how to recover a disabled iPhone. We will discuss the reasons why an iPhone can become disabled and then explain several ways to unlock it.

Why does the iPhone become inactive?

iPhone becomes disabled after several incorrect attempts to enter your passcode. Generally, after six consecutive incorrect attempts, iOS will temporarily disable your device. If more incorrect attempts continue, the device may be locked for a longer period of time, or may eventually require a connection to iTunes to unlock. This is a built-in security feature designed to protect your data.

Preparation stages

Before you begin the recovery process, there are a few important preparations to make:

Ways to recover disabled iPhone

Using iTunes

The easiest way to recover your iPhone is to use iTunes. Follow these steps:

  1. Connect your iPhone to the computer it was previously synchronized with.
  2. Open iTunes. If prompted for a passcode, try another computer you've synced with or use Recovery Mode (explained in the next section).
  3. Wait while iTunes synchronizes with your device and creates a backup.
  4. After the synchronization and backup are complete, click Restore iPhone.
  5. When you get to the setup screen when restoring your iOS device, tap Restore from iTunes Backup.
  6. Select your device in iTunes and choose the most relevant backup based on date and size.

By following these steps, you will be able to unlock your iPhone without losing your data.

Using recovery mode

If iTunes doesn't recognize your device or if you've never synced your iPhone with iTunes, you'll need to use Recovery Mode:

  1. Connect your iPhone to your computer and open iTunes. If you don't have a computer, you may need to borrow one or visit an Apple retail store or Apple authorized service provider for help.
  2. When your device is connected, perform a force restart:
    • On iPhone 8 or later: Quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Then, press and hold the Side button until you see the Recovery Mode screen.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side (or Top) button and the Volume Down button at the same time. Keep holding them until you see the Recovery Mode screen.
    • On iPhone 6s and earlier: Press and hold both the Home and Top (or Side) buttons at the same time. Keep holding them until you see the Recovery Mode screen.
  3. When you get the option to restore or update, choose Restore. iTunes will download the software for your device. If this takes longer than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.

Once the restore process is complete, you can set up your device and use it again.

Using Find My iPhone

If you've enabled Find My iPhone in iCloud, you can use it to erase and recover your iPhone:

  1. Go to iCloud.com/find from another device and log in with your Apple ID.
  2. Click All Devices at the top of your browser window.
  3. Select the iPhone you want to erase.
  4. Click Erase iPhone to remove the passcode and all data from the device.
  5. Once the data is wiped from the device, you can use the setup assistant on your device to restore the latest backup.

This method will delete all data from your iPhone, but if an iCloud backup is available, you can restore the data from it.

Preventing future problems

To avoid encountering a disabled iPhone in the future, consider the following suggestions:

Common questions

What if I don't have access to a computer?

If you don't have a computer, you can contact a friend or family member who has a computer that you can use. Alternatively, you can contact an Apple Store or Apple Authorized Service Provider.

Will I lose my data?

Depending on the method you use, you may lose your data. Using iTunes or iCloud backup can keep your data safe, but Recovery Mode and Find My iPhone will erase everything. Always try to keep regular backups to avoid losing data.

Conclusion

Recovering a disabled iPhone can be challenging, but with the right steps, you can regain access to your device. Remember to keep your passcode safe and create regular backups to make the process easier in the future. If you encounter any problems, Apple Support is always available to help.

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