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How to Fix iPhone Stuck on Apple Logo
Edited 2 weeks ago by ExtremeHow Editorial Team
iPhoneTroubleshootingAppleMobileBootSettingsDevicesRecoveryPerformanceHardware
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Many iPhone users encounter a common problem where their device gets stuck on the Apple logo. This problem can arise for a variety of reasons, including a software update, hardware malfunction or restoring from a backup. The following guide provides several solutions to help you resolve this issue. The steps range from simple fixes you can do yourself to more advanced methods that may require using software tools or contacting Apple Support. Whether you have an iPhone 4, 5, 6, 7, 8, X, 11, 12 or the latest model, these solutions should be applicable.
1. Force restart your iPhone
Forcing your iPhone to restart can often resolve minor software glitches, including being stuck on the Apple logo. How to perform a forced restart varies depending on your iPhone model:
- iPhone 8 and later: Quickly press and release the Volume Up button, then press and release the Volume Down button, and finally hold down the Side button until the Apple logo disappears.
- iPhone 7 and 7 Plus: Press and hold the Volume Down button and the Sleep/Wake button at the same time until the Apple logo disappears.
- iPhone 6s and earlier models: Press and hold the Home button and the Sleep/Wake button at the same time until the Apple logo disappears.
2. Use Recovery Mode
If a force restart doesn't work, you can use Recovery Mode to restore your iPhone. This process will delete your data, so make sure you have a backup beforehand. Follow these steps:
- Connect your iPhone to the computer and open iTunes (or Finder on macOS Catalina and later).
- Force restart your iPhone but don’t release the buttons when you see the Apple logo. Keep holding the buttons until you see the recovery mode screen.
- A prompt will appear in iTunes/Finder, giving you the option to update or restore your iPhone. Choose Update to reinstall iOS without erasing your data. If this doesn't work, choose Restore.
3. Use DFU mode
If recovery mode fails, Device Firmware Update (DFU) mode may be your last resort. DFU mode allows your iPhone to communicate with iTunes/Finder without loading the iOS operating system. Here's how to put your iPhone into DFU mode:
- Connect your iPhone to the computer and open iTunes/Finder.
- Follow these steps depending on your iPhone model:
- iPhone 8 and later models: Quickly press the Volume Up button, then the Volume Down button, and finally the Side button until the screen goes black. Immediately after, press and hold the Side and Volume Down buttons at the same time for 5 seconds. Release the Side button but keep holding the Volume Down button for 10 seconds.
- iPhone 7 and 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time for 8 seconds. Release the Sleep/Wake button, but keep holding the Volume Down button for 10 seconds.
- iPhone 6s and earlier: Press and hold the Sleep/Wake and Home buttons at the same time for 8 seconds. Release the Sleep/Wake button, but keep holding the Home button for 10 seconds.
- If your screen remains black, your iPhone is in DFU mode. iTunes/Finder should detect this and prompt you to restore your device.
4. Use third party tools
Several third-party tools can help you get your iPhone out of trouble from getting stuck on the Apple logo. These tools are designed to fix iOS system problems with minimal data loss. Some popular options include:
Most of these tools work in a similar way. You need to download the software, connect your iPhone to your computer, follow the on-screen instructions, and let the software do the rest.
5. Restore iPhone Using iTunes/Finder
If you've previously backed up your iPhone using iTunes or Finder, you can restore your device to a previous state. This will erase all your existing data and settings and replace them with the backup. Follow these steps:
- Connect your iPhone to the computer and open iTunes/Finder.
- Select your iPhone when it appears in iTunes/Finder.
- Click on the 'Restore Backup' button.
- Choose the latest backup and follow the on-screen instructions to complete the restore process.
6. Check for hardware issues
Sometimes hardware-related problems, such as a faulty battery or damaged internal components, can cause your iPhone to be stuck on the Apple logo. If you've tried all the above methods and your iPhone is still stuck, it may be a hardware issue.
To check for hardware problems, you can:
- Inspect for any visible damage on your iPhone.
- Listen for any unusual sounds when you gently shake your iPhone.
- Make sure your charging port and cable are working correctly.
If you suspect hardware problems, your best option is to contact Apple Support or visit an Apple Store for professional assistance.
7. Contact Apple Support
If you've exhausted all other options and your iPhone is still stuck on the Apple logo, it's time to contact Apple Support. Apple offers various support options, including online chat, phone support, and in-store appointments. You can contact Apple Support through the Apple Support website or by visiting an Apple Store or authorized service provider.
Back up your iPhone
Regularly backing up your iPhone can prevent data loss and make it easier to restore your device if you encounter a problem. You can back up your iPhone in two main ways:
Using iCloud
- Connect your iPhone to a Wi-Fi network.
- Go to Settings > [your name] > iCloud > iCloud Backup.
- Turn on iCloud Backup if it isn't already enabled.
- Tap on ‘Back Up Now’ and wait for the backup process to complete.
Using iTunes/Finder
- Connect your iPhone to the computer and open iTunes/Finder.
- Select your iPhone when it appears in iTunes/Finder.
- Click Back Up Now to create a backup of your device on your computer.
Preventive measures
While it's not always possible to avoid problems completely, there are some preventive measures you can take to reduce the chances of your iPhone getting stuck on the Apple logo:
- Keep your iPhone's software up to date by regularly checking for iOS updates in Settings > General > Software Update.
- Make sure your apps are up to date by enabling automatic app updates in Settings > App Store > App Updates.
- Restart your iPhone regularly to keep it running smoothly.
- Avoid jailbreaking your iPhone, as this can cause stability issues and void your warranty.
- Charge your iPhone using a genuine Apple charger and cable to prevent hardware damage.
In conclusion, encountering an iPhone stuck on the Apple logo can be a frustrating experience, but there are many ways to troubleshoot and resolve this issue. Whether it's performing a force restart, using recovery or DFU mode, relying on third-party tools, restoring from a backup, or contacting Apple Support, there are many solutions to get your iPhone back to working. Regular backups and preventive measures can also help minimize the risk of encountering such problems in the future.
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