How to Fix Epic Games Launcher Not Launching on Mac

Edited 4 days ago by ExtremeHow Editorial Team

Epic Games LauncherMacTroubleshootingError FixCrashesLaunch IssuesSoftwareGamingProblem SolvingRepair

Introduction: The Epic Games Launcher is a popular platform for downloading and playing games like Fortnite, Rocket League, and other Epic Games titles. However, many Mac users face an issue where the launcher does not open or launch properly. This can be frustrating, especially when you are looking forward to playing your favorite games or downloading the latest updates. This guide will guide you through various steps to troubleshoot and resolve the issue effectively.

1. Check the system requirements

The first step in troubleshooting the Epic Games Launcher not launching issue is to make sure your Mac meets the system requirements to run the application. Software often requires a certain version of macOS, a minimum amount of RAM, and specific hardware features. Here are some steps to check your system's compatibility:

• Make sure your macOS version is at least macOS 10.14 or later. Older versions may not support the launcher.
• Check your available RAM. The application typically requires at least 4 GB of RAM, but 8 GB or more is recommended for optimal performance.
• Check the capabilities of the graphics card. Although this is not usually a concern, using the built-in GPU with limited features can impact performance.

To check your macOS version and hardware specifications:

1. Click the Apple logo in the top-left corner of your screen.
2. Select "About This Mac" from the dropdown menu.
3. Review the information in the "Overview" tab to see your macOS version, processor, memory (RAM), and graphics card details.

2. Update macOS

If your system does not meet the minimum requirements, start by updating your macOS. Apple frequently releases updates that enhance the compatibility of the operating system and fix bugs. Updating macOS can sometimes resolve issues related to software applications such as the Epic Games Launcher:

1. Open System Preferences from the Apple menu.
2. Click "Software Update."
3. If any updates are available, click “Update Now” to install them.
4. Once the update is complete, restart your Mac and try launching the Epic Games Launcher again.

3. Verify and clear the launcher cache

Corrupted cache files can cause the app to malfunction. Verifying and clearing the cache for the Epic Games Launcher can sometimes help resolve any launching issues:

1. Close the Epic Games Launcher if it is running.
2. Open Finder and go to your Users directory.
3. Go to this directory: /Users/YourUsername/Library/Application Support/Epic/
4. Locate the cache or webcache folder and open it.
5. Drag the contents of the Cache folder to the Trash.
6. Empty the Trash to permanently delete these files.
7. Try relaunching the Epic Games Launcher.

4. Repair Epic Games Launcher

Sometimes, files associated with an app can become corrupted or missing. Repairing Epic Games Launcher can help restore these files:

1. Open the application from Finder.
2. Find Epic Games Launcher and right-click or Control-click on it.
3. Select "Show Package Contents" to open the contents of the application.
4. In the Contents folder, navigate to the MacOS directory.
5. Here, locate and double-click the executable file (usually just named EpicGamesLauncher) to attempt to repair the launcher.
6. If the issue persists, consider reinstalling the Epic Games Launcher (discussed below).

5. Reinstall Epic Games Launcher

If none of the above steps work, reinstalling the Epic Games Launcher may solve the problem. Here's how to do it:

1. Using Finder, go to Applications.
2. Locate Epic Games Launcher and move it to the Trash.
3. Be sure to empty the Trash to delete all application files.
4. Head over to the official Epic Games site and download the latest installer for Mac.
5. Follow the installation prompts to install the launcher afresh.
6. Relaunch the Epic Games Launcher to check if the issue is resolved.

6. Check firewall and security settings

Sometimes, your Mac's firewall or security settings may prevent the Epic Games Launcher from starting. Make sure the application is allowed to connect to the Internet:

1. Open System Preferences.
2. Select Security & Privacy.
3. Go to the Firewall tab.
4. To make changes, click the lock icon and enter your admin password.
5. Make sure the firewall allows the Epic Games Launcher.
6. Add it if necessary by clicking the Firewall option and then clicking the + button to locate it.
7. Make sure "Allow incoming connections" is selected.
8. Click "OK" and try launching the launcher again.

7. Verify Internet connection

A reliable internet connection is required for the Epic Games Launcher to work properly. Check the following to verify your connection:

• Make sure your Mac is connected to the Internet. Try loading a webpage to confirm connectivity.
• If using a wireless connection, move closer to the router or switch to a wired connection if possible.
• Restart your router and modem to refresh the connection.
• Consider temporarily disabling any VPN or proxy servers to see if they are causing conflicts.

8. Close background applications

Having too many applications running in the background can use up system resources and prevent the Epic Games Launcher from working properly. Follow these steps to close unnecessary applications:

1. Open Activity Monitor from Applications > Utilities.
2. Review the list of running applications and find the applications that consume the most CPU and memory.
3. Select the applications that you do not currently need.
4. To close these, click the "x" button in the upper-left corner.
5. Once done, try relaunching the Epic Games Launcher.

9. Contact support

If you've taken all of these steps and the Epic Games Launcher still won't launch, consider contacting Epic Games customer support. Give them detailed information about the problem, including what steps you've taken to fix it. They may have additional information or solutions for your particular situation.

10. Conclusion

In conclusion, while it can be annoying to encounter issues with the Epic Games Launcher on your Mac, the steps outlined above should help to effectively diagnose and resolve most problems. Always ensure that your system meets the necessary software requirements and stays up to date with macOS updates. Clear cache files, repair software, check your internet connection, and adjust security settings whenever necessary. If nothing works, reinstalling the software may be a viable option. Finally, keep the lines of communication open with customer support for additional troubleshooting. With these tips, you can get back to gaming and enjoying the diverse offerings available through Epic Games.

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