Edited 1 week ago by ExtremeHow Editorial Team
Unresponsive ScreenSmartphoneTroubleshootingAndroidiPhoneDevice ManagementPerformanceMobile OSHardwareUser Guide
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A phone screen not working can be a very frustrating experience, especially if you rely on your phone for daily activities such as communication, work or entertainment. Fortunately, there are several steps you can take to fix the screen not working problem before you decide to seek professional repair services or replace the device completely.
The first and simplest step is to restart your phone. This can often fix temporary glitches or bugs that are causing the screen to become unresponsive.
Sometimes, unresponsive screens are caused by software bugs that can be fixed by updating your phone's operating system. Make sure your phone is running the latest software version.
In some cases, a dirty screen or faulty screen protector can cause touch problems. Use a soft cloth to clean your screen and if you are using a screen protector, remove it to see if the screen is responsive.
Booting your phone in safe mode can help determine if third-party apps are the cause of the screen not working. In safe mode, only the phone's original software will run.
On some Android devices, you can calibrate the touchscreen to improve its response. This feature may not be available on all devices.
To calibrate the touchscreen on Android:
If none of the software solutions work, your phone's touchscreen may have a hardware problem. Check your phone for any physical damage, such as cracks or water damage.
If you've tried everything and your phone's screen still won't work, you should consider doing a factory reset. This will erase all the data on your phone and bring it back to its original factory settings.
If none of the above solutions work, it's time to seek professional help. Contact your phone's manufacturer, a certified repair shop, or your mobile carrier for assistance.
A phone screen not working properly can be a troublesome problem, but there are several steps you can take to fix it. Restarting your phone, checking for software updates, and removing the screen protector are good starting steps. Booting in safe mode and calibrating the touchscreen can help identify software problems, while checking for hardware issues and performing a factory reset are more drastic measures. If all else fails, seeking professional help is always an option.
By following these steps, you can hopefully get your phone screen back to normal and ensure that your phone will continue to serve you well.
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