WindowsMacSoftwareSettingsSecurityProductivityLinuxAndroidPerformanceConfigurationApple All

How to fix a frozen iPhone

Edited 3 weeks ago by ExtremeHow Editorial Team

Frozen iPhoneTroubleshootingAppleDevice ManagementPerformanceiOSHardwareUser GuideMobile OSRepair

This content is available in 7 different language

Everyone who owns an iPhone has encountered this problem at least once: the screen freezing. When your iPhone's screen stops working, it can be very frustrating. However, you don't have to worry as there are several steps you can take to fix it. This guide will explain in detail various methods to help you unfreeze your iPhone. Let's start by understanding why an iPhone might freeze.

Why does the iPhone freeze?

Many factors can cause an iPhone to freeze. These factors include:

Step-by-step methods to fix a frozen iPhone

1. Force restart your iPhone

The first thing you should do when your iPhone screen freezes is to force restart the device. This procedure helps to close any problematic processes that might be causing the freeze.

For iPhone 8 or later models:

  1. Quickly press and release the Volume Up button.
  2. Quickly press and release the Volume Down button.
  3. Press and hold the Side button until the Apple logo appears.

For iPhone 7 and 7 Plus:

  1. Press and hold both the Volume Down button and the Side button at the same time.
  2. Keep holding both buttons until you see the Apple logo.

For iPhone 6s and earlier models:

  1. Press and hold the Home button and the Top or Side button at the same time.
  2. Keep holding the buttons until the Apple logo appears.

Force restarting your iPhone is a simple way to reset its processes and resolve temporary software issues.

2. Update iOS

Running an outdated version of iOS can sometimes cause your iPhone to freeze. So, it’s a good practice to always keep your device updated to the latest iOS version.

  1. Go to Settings > General > Software Update.
  2. If an update is available, tap Download and Install.
  3. Enter your passcode if prompted and follow the on-screen instructions to install the update.

Updating your device can install important patches that fix known bugs and improve the overall stability of your system.

3. Free up storage space

A lack of available storage can cause your iPhone to operate slowly and freeze. You can check and manage your iPhone's storage by following these steps:

  1. Open Settings > General > iPhone Storage.
  2. You'll see a list of apps, as well as the amount of space they're using.
  3. Delete unnecessary apps, photos, videos, and other files to free up space.

By making sure you have enough storage space available, you reduce the chances of performance issues that could cause your iPhone to stall.

4. Reset all settings

If your iPhone is still freezing after trying the above methods, resetting all settings may help. This procedure will restore your iPhone's settings to their defaults but will not erase your data.

  1. Go to Settings > General > Reset.
  2. Select Reset all settings.
  3. Enter your passcode if asked and confirm your decision.

Resetting all settings also helps clear out any settings-related issues that might be causing your device to freeze.

5. Restore your iPhone in iTunes

If none of the above steps work, you may need to restore your iPhone using iTunes. This process will erase all data on your iPhone, so it's important to back up your data first.

  1. Connect your iPhone to your computer using a USB cable.
  2. Open iTunes on your computer. If you're using a Mac with macOS Catalina or later, open Finder.
  3. Select your iPhone when it appears in iTunes or Finder.
  4. Click Restore iPhone. Confirm your choice and follow the on-screen instructions.

After the restore process is complete, set up your iPhone as new or restore from a backup.

6. Contact Apple Support

If you have tried all the methods mentioned above and your iPhone is still freezing, it may have a hardware problem. In this case, it is best to contact Apple Support or visit an Apple Store for further assistance.

To contact Apple Support, you can:

Preventing future ice build-up

1. Keep iOS updated

Regularly updating to the latest version of iOS ensures that your iPhone will receive the latest bug fixes and security patches, which can prevent freezes.

To keep your iPhone updated:

2. Manage storage effectively

Ensuring you have enough free storage can prevent performance issues. Regularly delete unnecessary apps and files to free up space.

To manage your storage:

3. Monitor and manage apps

Some apps can cause your iPhone to freeze. Monitor app behavior and if an app causes problems, uninstall it.

To manage apps:

4. Restart your iPhone regularly

Regularly restarting your iPhone can help clear out temporary problems and keep it running smoothly.

To restart your iPhone:

5. Clear cache and temporary files

Over time, cache and temporary files can accumulate on your iPhone, causing it to slow down or freeze.

To clear the cache and temporary files:

Conclusion

A frozen iPhone can be frustrating, but it's not a permanent problem. By following these steps, you can easily troubleshoot and fix a frozen iPhone. Remember to keep your iOS updated, manage your storage effectively, monitor and manage apps, and restart your iPhone regularly to prevent problems in the future.

If your iPhone keeps freezing, don't hesitate to contact Apple Support for professional help. Keeping your iPhone running smoothly ensures that you can enjoy all its features without interruption.

If you find anything wrong with the article content, you can


Comments