How to Delete Your LastPass Account

Edited 2 weeks ago by ExtremeHow Editorial Team

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LastPass is a popular password manager that helps users store and manage their passwords securely. However, there may come a time when you decide you no longer want to use LastPass and want to delete your account. This process may seem daunting at first, but with a clear step-by-step guide, you can easily complete this task. Below, you will find a detailed explanation on how to delete your LastPass account. Our aim is to make sure you understand every part of the process.

Reasons to delete your LastPass account

Before proceeding with the deletion process, it's important to understand why you want to delete your LastPass account. People have different motives, and here are some common reasons:

• Security concerns: You might feel that storing passwords in a single account is risky, despite LastPass' reputation for security.
• Switch services: Perhaps you’ve decided to switch to another password manager that better suits your needs or preferences.
• Privacy: Some users want more control over their data, which means managing passwords independently.
• Account redundancy: Maybe you have multiple accounts and decide to streamline them by reducing the number of password managers you use.

Things to keep in mind before deleting your account

Deleting your LastPass account is irreversible, which means that once you do, you cannot recover any data. Here are some key points to consider before proceeding:

• Backup your data: Make sure you export all your passwords and other important information stored in your LastPass vault. You wouldn’t want to lose access to any account just because you don’t remember your login details. LastPass allows you to export your data to a CSV file, which you can save safely.
• Transfer your data: If you're switching to a new password manager, transfer your data there before deleting your LastPass account. Most password managers let you import data from a CSV file.
• Subscription: If you're on a paid plan, remember to cancel your subscription to avoid billing in the future.
• Account dependencies: Confirm that you're not using your LastPass credentials for other services where deleting the account could cause problems.

A step-by-step guide to deleting your LastPass account

Now let's take a look at the steps you need to take to permanently delete your LastPass account. Follow these steps carefully to make sure everything goes smoothly.

Step 1: Log in to your LastPass account

The first step is to log into your LastPass account in your usual way, whether it's through the browser extension or the website. Make sure you have your master password ready.

Step 2: Export your vault data

It's important to export your vault data to avoid losing important information. To do this, follow these steps:

1. After logging in, go to the LastPass vault by clicking the LastPass extension icon and selecting "Open My Vault."
2. In your vault, find the options menu, usually represented by three dots or lines, and select “Export” from the menu.
3. Choose the option to export your data as a CSV file. Follow the on-screen instructions to complete the export process.
4. Save the exported file safely on your computer. Remember that this file contains sensitive data, so handle it with care.

Step 3: Cancel your subscription, if applicable

If you have a paid LastPass subscription, you'll need to cancel it to ensure you won't be charged after deleting your account. Here's how you can do that:

1. Go to Account Settings in your LastPass vault.
2. Look for the Billing or Subscription section.
3. Follow the prompts to cancel your subscription. You will receive a confirmation when the cancellation is complete.

Step 4: Go to the account deletion page

Once you've taken care of your data and subscriptions, proceed to delete the account:

1. Go to the LastPass account removal page via the following link: https://lastpass.com/delete_account.
2. If prompted, log in again. This step is for verification purposes to ensure it is you who is requesting the account deletion.

Step 5: Confirm the deletion

The account deletion page will give you a few confirmation prompts to make sure you want to delete the account:

1. Follow the on-screen instructions, which usually include a warning about the irreversible nature of this action.
2. You may be asked to enter a master password to confirm your identity.
3. Once confirmed, proceed with the deletion request.

Step 6: Remove LastPass from all devices

After successfully deleting your account, you should remove the LastPass app, extension, and related content from your device:

• Remove the LastPass browser extension by right-clicking on the extension icon and choosing the option to remove.
• Uninstall the LastPass app from your phone by long-pressing the app icon and selecting Uninstall or through the app settings.
• Perform necessary device and browser cleanups to remove unnecessary files associated with LastPass.

Common problems and troubleshooting

You may encounter some problems when trying to delete your LastPass account. Here are some common problems and solutions:

• Forgot master password: If you forgot your master password, try using features like account recovery methods, recovery codes, or contact LastPass support for assistance.
• Unable to export data: If you're having trouble exporting your data, make sure you're using a supported browser and the latest version of LastPass. Double-check permissions and security settings that may be blocking the download.
• Problems accessing the account deletion page: Try using another browser or device to access the account deletion URL. Check your network connection and any adblockers or extensions that might be blocking site access.

Concluding remarks

Deleting your LastPass account is a straightforward process, but it's important to make sure you're fully prepared, considering all the potential consequences, before proceeding. By exporting and safely storing your data, canceling the subscription, and following the detailed steps, you can delete your LastPass account safely and effectively.

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